What is Employee Satisfaction? | Meaning & Definition

Employee Satisfaction

Employee satisfaction is the extent to which an individual is happy with their job and the role it plays in their life. Employee satisfaction needs to be treated with both short and long-term visions.

In the short term, it is directly linked to attrition and employee-organization match. It is important that people perceive the company in a positive light in their early days of employment, else it would not take long for them to look for a change.

In the long term, it is more damaging when an employee is not satisfied but continues to work with an organization due to other reasons. The employee starts to look for reasons to dislike the company more. For example, if a bad appraisal is the core reason behind an employee’s disappointment, the employee might then perceive that there is favoritism or that the company does not treat them as a valuable asset.

How do you measure Employee Satisfaction?

There are many state-of-the-art tools that help measure Employee satisfaction quite effectively. Employers can do so by conducting surveys and then taking actions based on that, using the employee satisfaction index (ESI) and Employee Net Promoter Score (eNPS), installing a facility to receive feedback, and using dedicated specialized software.