Knowledge Management

Meaning & Definition

Knowledge Management

Knowledge Management (KM) is the process of generating, accumulating, sharing and using knowledge for improving organisational performance. It is creation of new skills, capabilities, competencies and sharing the use of this knowledge by organisational members. In other words, it is a process of creating an interactive learning environment where people transfer and share what they know, internalize it and apply it to create new knowledge.

Frequently Asked Questions (FAQ's)

  1. What are the different components of knowledge management?

    • People.
    • Process.
    • Information.
    • Strategy.
  2. Why is knowledge management important?

    Since the motive behind management of knowledge is to ensure that knowledge is efficiently stored, captured, and distributed, the importance of it lies in the fact that it increases productivity, efficiency, and maintains secrecy of the information.

  3. What are the key principles of knowledge management?

    Some of the most important principles are:

    • Knowledge Management is a discipline.
    • Knowledge is Measured.
    • Knowledge is Improved.
    • Knowledge is Shared.
    • Knowledge is Sustained.
    • Knowledge is Stored in A Central Repository and many more.
  4. Are there any benefits of knowledge management?

    • It helps maintain the secrecy of critical information.
    • Efficient access of knowledge as and when needed.
    • Avoids conflict within the firm as it maintains consistency.
    • Creates improved customer experiences.
    • Helps generate new information.
  5. What are the pillars of knowledge management?

    The pillars that knowledge management relies upon are Leadership, Learning, Organization, Technology.

  6. How to develop a knowledge management strategy?

    To develop an efficient knowledge management strategy, it is extremely important to create a strategy that aligns with the organization’s objectives and goals. The knowledge management strategy should focus on driving business priorities. Understand the four basic components of your firm and balance them accordingly. Use process and technology to invite employees to contribute. Keep upgrading it timely.

  7. What are the several types of knowledge management?

    • Knowledge work systems.
    • Enterprise-wide knowledge management systems.
    • Intelligent techniques.

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