The pandemic made digitalization the new normal. For businesses, this meant transformation and recalibration to survive and thrive in the virtual world of work. But the question that begs an answer is “How can enterprises implement changes seamlessly as they transition and adopt the new working mandate?”
The short answer is ‘well planned digital transformation’. However, this is easier said than done.
While digital transformations are a chance for enterprises to rethink processes and policies, the multiple moving pieces and phases in a transformation necessitate precise tech implementations and change management especially because the business ROI rides on its success.