Acuity Knowledge Partners is a leading provider of business intelligence to the financial services sector with a presence Australia, Costa Rica, China, India, the United Arab Emirates, the UK, the US, and Sri Lanka. Over 20 years, the company had built an HCM framework that addressed local needs for a while, but was in need of major update to match the speed of contemporary business. The team was ready to move on from a patchwork HR system with employee data scattered across platforms and semi-harmonized processes to a truly unified HR platform.
The HR team knew they needed to rethink people management at the company. With 20 years of legacy behind them, the team needed to think about the next 20 years. Innovation is one of the driving forces of the company, and the team realized what this meant for HR: retiring all legacy systems, moving everything to the cloud, and a single, one-stop-solution for all HR needs.
30% HR bandwidth lost in transactional tasks.
Limitations of accessibility for global team and WFH employees.
Different vendor applications or internally built systems were being used by each location.
2000+ new hires experienced optimized onboarding for in the last year (~40% of current headcount).
Employee data is helping benchmark the company’s DEI goals.
100%paperless HR.
Globally we have one system for HR, and that has streamlined things to a great extent. It has helped manage audit controls for HR as well as other departments. I’m satisfied with the control and standardization that Darwinbox enables the team with. This is the first major digital transformation we have undertaken as a team… We are glad to have Darwinbox as a partner in this movement.

Avadhesh Dixit CHRO, Acuity Knowledge Partners
Acuity Knowledge Partners now delivers a consistent HR experience to all of its employees, wherever they are in the world, with Darwinbox. Processes are streamlined, and data is free to flow throughout the organization to whichever stakeholders need them and can access them. Here’s how the team is helping to drive a better employee experience:
Now all data on hiring, exits, headcount, and everything else is in Darwinbox, and is improving efficiency by providing real-time, accurate reports.
The ongoing monthly MIS reports to relevant stakeholders in Finance, IT, and other teams have become faster and easier with Darwinbox housing all people-data.
Within 1st year of implementation, 2000+ queries were recorded with an average First Response time of less than 24 hours.
With all actions digitized on the system, the audit trail is automatically captured and readily available.
Darwinbox enables the team to get a bird’s eye view of processes with various “one-views”, and gives them the power to act quickly wherever required.