With 16+ countries and a globally distributed workforce, Acuity Knowledge Partners set out to redefine the HR experience and Darwinbox became the strategic partner to make it happen.
From achieving 90% automation in onboarding to resolving 10,000+ helpdesk queries with SLAs under 24 hours, Acuity has transformed HR into a seamless, centralized experience that scales globally. The result? A 30% gain in HR bandwidth, faster M&A integrations, and a measurable rise in employee sentiment.
With powerful features like a digital helpdesk, fully online performance management, and a vibrant internal engagement platform, Darwinbox has helped Acuity deliver consistent, intuitive, and personalized HR services across regions while unlocking real-time data and future-ready agility.
Hear how Acuity’s leaders reimagined employee experience, one transformation at a time.