Expo City Dubai Builds a Unified, Future-Ready HR Ecosystem with Darwinbox

Why Expo City Dubai Needed a Change

As Expo City Dubai evolved into a large, multi-entity destination city, HR operations grew increasingly complex. Teams managed a diverse workforce across real estate, events, culture, sustainability, and government-linked entities yet HR processes remained manual and fragmented.

Disconnected systems, inconsistent policies, and slow approval cycles limited visibility and slowed execution. Leadership recognized the need for a single, unified HR platform that could scale with the city’s ambition. Darwinbox became that foundation.

Key Wins with Darwinbox

• ~90% mobile adoption within months across on-ground and office teams

• 100+ roles filled faster through structured, digital recruitment workflows

• 100% policy compliance across time, attendance, and leave management

And more...

The Result & What’s Next

With Darwinbox, Expo City Dubai transitioned from manual HR operations to a connected, digital HR ecosystem. From hiring to attendance, end-to-end processes now run on a unified platform, giving leaders real-time workforce insight and data-driven governance. HR teams have shifted focus from administrative firefighting to strategic workforce planning, experience design, and city-scale operations.

If your HR operations span multiple entities and manual workflows are slowing execution, this case study will resonate.