Go Global Business Services Inc. Simplifies HR with Darwinbox

GoGBS (Go Global Business Services Inc) is the shared services arm of the Go Global Group, supporting multiple businesses with people, process, and operational excellence. To replace spreadsheet-heavy appraisals, email-driven hiring, and paper-based onboarding, Go Global partnered with Darwinbox to centralize performance management, multi-stakeholder feedback, recruitment, and onboarding on one platform, bringing speed, visibility, and consistency to HR.

Impactful HR Transformation

Efficient Recruitment

• End-to-end recruitment digitized with real-time hiring visibility

• Standardized, automated approvals and interviewer coordination

• Managers saved 42% time; recruiters saved 50% time

Performance Management Excellence

• Robust appraisal system with goals, check-ins, competencies, and 360° feedback

• Structured development plans (IDPs) and leadership competency tracking

• Documented, transparent conversations for fair, data-driven reviews

• Time saved: HR 94%, Employees 53%, Managers 25%

Seamless Onboarding

• Paper-light, digital onboarding with automated tasks and reminders

• Centralized document collection and compliance

• SAP Core integration for first-day readiness

• 75% time saved for HR and employees during onboarding

Organization-Wide Outcomes

• 83% reduction in manual reports and Excel trackers

• Time savings equal to 7–8 full-time roles annually

• 88% return on investment through HR digitization

Client Perspective

Darwinbox helped us reimagine how HR operates at GoGBS. What once took days now happens in minutes—from performance reviews to onboarding. Our teams finally have visibility, speed, and simplicity, making HR a strategic enabler.

Maria Rosario Romualdez, Director - HR Services & HR, GoGBS