How NECC Modernized Its People Operations with Darwinbox

About NECC

The New England Center for Children (NECC) is a global leader in autism education, research, and clinical services. With a 350+ strong staff of teachers, clinicians, and operational teams, NECC runs a 24/7 environment that demands precision, coordination, and seamless HR processes to support its mission of delivering high-quality services to children. As NECC grew, it needed a modern, scalable, and transparent HR system that could match the complexity of its clinical and educational operations.

The Key Challenges

NECC operated on a legacy system where HR and employee processes were largely manual and time-consuming. Routine tasks such as approvals, attendance tracking, confirmations, and employee updates created long processing cycles and heavy dependency on HR, slowing operations, and limiting the team’s ability to focus on high-priority initiatives.

To support its growing educational and clinical services, NECC needed a scalable, connected, and employee-centric HR ecosystem that could reduce manual burden and provide a seamless digital experience for staff across classrooms and departments. Enter Darwinbox.

What Changed With Darwinbox

NECC partnered with Darwinbox to modernize its HR ecosystem and create a seamless digital experience for all staff, from teachers to clinical teams.

Key Outcomes

• Faster, accurate processes with automated Time & Attendance

• Structured operations through a unified Core HR backbone

• Structured operations through a unified Core HR backbone

• Transparent, digitized confirmations with Workflow Automation

• Mobile-first self-service reducing HR dependency and approval delays

• HR’s role elevated from administrative to strategic

• 80% positive adoption early into the rollout

• 60% workflow usage within initial phases

Inside The NECC Case Study, You’ll Learn:

• How NECC eliminated manual bottlenecks in a high-intensity educational environment

• The HR workflows that created immediate visibility and accountability

• How automation supported better staffing, coordination, and decision-making

• The four modules that reshaped daily operations

• How HR unlocked time for employee engagement, retention, and clinical support

• NECC’s blueprint for building a future-ready HR ecosystem

Why This Case Study Matters

For institutions balancing education, clinical care, and 24/7 operations, NECC’s transformation shows what’s possible when technology amplifies the impact of HR. NECC now stands as a strong example of human-centered digital transformation.