Physics Wallah Finds New HR Equation With Darwinbox

How the EdTech company transformed EX

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A 2-Pronged Approach: Empowering the Employee and HR

Physics Wallah is a leading EdTech company that is democratizing education on a massive scale in India, with a presence spanning online, offline, and hybrid modes. The company needed to address its HR equation. While it had largely solved its student service, HR processes still posed challenges as the company scaled exponentially. The apple-on-the-head moment had arrived, and the HR team decided it was time for an HR tech transformation. And that’s where Darwinbox came in as the solution.

Here's a peak at what Physics Wallah achieved. Download the case study to learn more.

  • Nudges promote timely action: 300% increase in Attendance Requests with automated nudges and reminders on weekly and monthly basis from Darwinbox.

  • Query centralization on Helpdesk: Queries are automatically routed to the relevant owner leading to 4X increase in ticket closure within SLA.

  • Simpler Rewards & Recognition for higher engagement: 2X increase in nominations for quarterly programs indicating a higher employee engagement in the organization and a culture of recognition

  • Superb compliance enforcement: Policy sign-off is enforced at the login screen of the app, so compliance awareness is ensured leading to a 57X increase in policy sign-offs.

  • Enhanced efficiency and effectiveness of Talent Acquisition: Recruiter TAT reduced by 33% while there is 440% increase in candidate application traffic.

Read the entire case study to learn more about what Physics Wallah achieved!

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