A More Robust and User-Friendly Travel & Expense Process
Bigbasket is India’s largest online food and grocery company with a massive workforce that is required to travel and is always expanding. Currently poised at a headcount of 10K+ white-collar employees spread across 70+ locations, the volume of Travel and Expense requests is particularly large.
In need of a flexible Travel & Expense (T&E) system that could handle the company’s scale and consolidate with the rest of their HR processes, the grocery delivery service turned to Darwinbox. Here’s a peek at what they achieved. Download the case study to know more!
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Ability to operate at any scale: 29K expense requests/month, 4K travel & accommodation requests/month and growing!
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Superb policy & workflow configuration: The team can define Travel & Expense policies at a number of levels, with a great degree of granularity: Role-wise, Grade-wise, City tier-wise, Time-specific.
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Enhanced reports: The team can download reports on a need basis for decision-making and getting visibility of managers who have breached the approval SLA.
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Faithful record maintenance: The Travel team can now log in to the system to check previous requests, multi-city travels, etc. The entire “paper trail” is digitized and accessible. For reimbursements, they use the chat feature on the platform instead of email, thereby avoiding back-and-forth communication and delays.
Read the entire case study to learn more about what Bigbasket achieved!
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