Knowledge Management (KM) is the process of generating, accumulating, sharing and using knowledge for improving organisational performance. It is creation of new skills, capabilities, competencies and sharing the use of this knowledge by organisational members. In other words, it is a process of creating an interactive learning environment where people transfer and share what they know, internalize it and apply it to create new knowledge.
Since the motive behind management of knowledge is to ensure that knowledge is efficiently stored, captured, and distributed, the importance of it lies in the fact that it increases productivity, efficiency, and maintains secrecy of the information.
Some of the most important principles are:
The pillars that knowledge management relies upon are Leadership, Learning, Organization, Technology.
To develop an efficient knowledge management strategy, it is extremely important to create a strategy that aligns with the organization’s objectives and goals. The knowledge management strategy should focus on driving business priorities. Understand the four basic components of your firm and balance them accordingly. Use process and technology to invite employees to contribute. Keep upgrading it timely.