Quality Management

What are the 7 quality management principles?

Here are the 7 quality management principles that are the main area of focus:

1. Engagement of people: For keeping up the high metrics of quality, one needs to get the whole team invested in the reach for that kind of excellence.
2. Customer focus: Another thing you would want to do is to remind the team how important it is for the organization to retain and gain customers, which is best done by consistently delivering on quality.
3. Leadership: to make sure that everything goes smoothly, all roles are understood and that there are no hindrances in quality management execution.
4. Process approach: To ensure that the effectiveness and efficiency of the processes will lead to the improvement in the product quality.
5. Improvement: Constantly improving quality plans to strive for consistent and frequent improvement measures.
6. Evidence-based decision-making: To ensure that all improvement parameters and quality assurance metrics come from calculated changes.
7. Relationship management: To ensure that there are no kinks in the change and that everything runs smoothly, hence, making way for excellence in quality.

What are examples of quality management?

A very real example of how an organization implemented quality management is when Toyota introduced Kanban into their production process so that they could deliver high-quality products just in time for delivery with all the safety and quality measures in place.

What is the purpose of quality management?

The purpose of quality management is to:

• Ease the processes of production,
• Make the workflow more efficient,
• Ensure a quick and airtight delivery mechanism, and
• Significantly improve the quality of deliverables (both service and product)

What are the four stages of quality management?

The 4 stages of quality management are:

• Stage 1: Identify a baseline for the company-wide goals and targets. Establish resources and define the quality metrics for the same.
• Stage 2: Training, documentation, policies, workflows, and procedures to support the steps of quality management.
• Stage 3: Monitor everything being done and the results that brings in, identify areas that need polishing, processes that need improvement.
• Stage 4: Review the findings, the progression trends and more only to do it all over again.